Last edited by Fenrisida
Monday, November 23, 2020 | History

5 edition of Managing the customer experience found in the catalog.

Managing the customer experience

Morris Wilburn

Managing the customer experience

a measurement-based approach

by Morris Wilburn

  • 32 Want to read
  • 0 Currently reading

Published by ASQ Quality Press in Milwaukee, Wis .
Written in English

    Subjects:
  • Consumer satisfaction.,
  • Customer relations.,
  • Customer services.

  • Edition Notes

    Includes bibliographical references (p. 107-108) and index.

    StatementMorris Wilburn.
    Classifications
    LC ClassificationsHF5415.335 .W55 2007, HF5415.335 .W55 2007
    The Physical Object
    Paginationxv, 112 p. :
    Number of Pages112
    ID Numbers
    Open LibraryOL18278744M
    ISBN 100873897021
    ISBN 109780873897020
    LC Control Number2006024190


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